By Eric Fitzpatrick, Toastmasters International
You’ve planned and prepared your presentation (or Training workshop) in detail. You’ve anticipated every eventuality. You arrive early, get set up and are no more than five minutes into your presentation when it happens - someone in your audience starts to throw out unsolicited comments. These are the type of comments that aim to catch you out, to make you look bad. You’re being heckled. What do you do? How do you handle the heckler?
Would you like to access the full article and all of the Book Booster resources?
Click here to see our membership options and to join