How to deal with heckling when giving a speech

By Eric Fitzpatrick, Toastmasters International

You’ve planned and prepared your presentation (or Training workshop) in detail. You’ve anticipated every eventuality. You arrive early, get set up and are no more than five minutes into your presentation when it happens - someone in your audience starts to throw out unsolicited comments. These are the type of comments that aim to catch you out, to make you look bad. You’re being heckled. What do you do? How do you handle the heckler?

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